FAQs

What is C’ESTKOOL?

C’ESTKOOL is an online shopping website, featuring quality outdoor furniture and lifestyle products at factory direct price.

What products can I expect at C’ESTKOOL?

  • We aim to provide one-stop destination for outdoor furniture and lifestyle products: Outdoor furniture, umbrella, gas BBQ grills, lighting, storage unit, cooling fan and heater, mosquito trap and other outdoor living accessories.
  • We also have our project team for outdoor constructions, including outdoor wooden deck, fence, shade, awning, storage shed, glass door and other decoration works.

Do you have a showroom in Hong Kong?

Currently we do not have a showroom, which helps us to save on supply chain costs that are immediately passed on to you, the customer. That’s how we can offer best quality furniture items at reasonable price.

How can I see some product and material sample in person?

  • We do have material (like weaves, cushions, fabric color samples etc) in our studio in Kuwn Tong, Hong Kong ( which is 8-min walk from Kwun Tong MTR Station). You are welcome to drop by and see the quality.

 

  • We are mostly here Monday to Fri 10.30am – 7pm, but sometimes we will be out for project works, so please contact us at (852) 3495 5275 or info@cestkool.com and we can make sure we are here for you!

Do you have all the items in stock?

We have many style and color combinations for you to choose from, so it’s not possible for us to keep all the items in stock. Most items will be produced when order is placed, in most cases we can deliver in 10-14 days, and 20-30 days for custom items. . For some products the delivery time might be longer, but this will be mentioned in the specifications of the product page and your order.

What is the order currency?

All prices are in Hong Kong dollars.

What form of payments do you accept?

  • Cash
  • Bank Transfer
  • Credit Card

How do Bank Transfer payments work?

  • Log into your internet banking website and transfer funds to our account with HSBC:

Account Name: C’ESTKOOL LIMITED
Account No: 652-156 001-838
Bank: HSBC

  • Or make transfer at any HSBC ATM Machine
  • Please include your order number or full name so we can identify your payment

Do you offer wholesale?

Yes, for corporate, commercial or trade purchasing, please contact us at info@cestkool.com or give us a call at 3495-5275 for more information

Do you ship overseas?

  • We have been exporting furniture items for over 5 years.
  • Please contact us at info@cestkool.com with item name and quantity and your overseas delivery address, we will work out the best shipping options for you.

FAQs

What is C’ESTKOOL?

C’ESTKOOL is an online shopping website, featuring quality outdoor furniture and lifestyle products at factory direct price.

What products can I expect at C’ESTKOOL?

  • We aim to provide one-stop destination for outdoor furniture and lifestyle products: Outdoor furniture, umbrella, gas BBQ grills, lighting, storage unit, cooling fan and heater, mosquito trap and other outdoor living accessories.
  • We also have our project team for outdoor constructions, including outdoor wooden deck, fence, shade, awning, storage shed, glass door and other decoration works.

Do you have a showroom in Hong Kong?

Currently we do not have a showroom, which helps us to save on supply chain costs that are immediately passed on to you, the customer. That’s how we can offer best quality furniture items at reasonable price.

How can I see some product and material sample in person?

  • We do have material (like weaves, cushions, fabric color samples etc) in our studio in Kuwn Tong, Hong Kong ( which is 8-min walk from Kwun Tong MTR Station). You are welcome to drop by and see the quality.
  • We are mostly here Monday to Fri 10.30am – 7pm, but sometimes we will be out for project works, so please contact us at (852) 3495 5275 or info@cestkool.com and we can make sure we are here for you!

Do you have all the items in stock?

We have many style and color combinations for you to choose from, so it’s not possible for us to keep all the items in stock. Most items will be produced when order is placed, in most cases we can deliver in 10-14 days, and 20-30 days for custom items. . For some products the delivery time might be longer, but this will be mentioned in the specifications of the product page and your order.

What is the order currency?

All prices are in Hong Kong dollars.

What form of payments do you accept?

  • Cash
  • Bank Transfer
  • Credit Card

How do Bank Transfer payments work?

  • Log into your internet banking website and transfer funds to our account with HSBC:

Account Name: C’ESTKOOL LIMITED
Account No: 652-156 001-838
Bank: HSBC

  • Or make transfer at any HSBC ATM Machine
  • Please include your order number or full name so we can identify your payment

Do you offer wholesale?

  • Yes, for corporate, commercial or trade purchasing, please contact us at info@cestkool.com or give us a call at 3495-5275 for more information

Do you ship overseas?

  • We have been exporting furniture items for over 5 years.
  • Please contact us at info@cestkool.com with item name and quantity and your overseas delivery address, we will work out the best shipping options for you.

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